Hello Bex experts,
We're having an intermittent error in Analysis for Olap reports that use Bex Queries. The problem is that the Net Sales key figure is doubled.
- When a user gets the data doubling in the Analysis for Olap report, if I look at the query using Bex Analyzer, Net sales is not doubled. I logged in to Bex Analyzer with a test user that did have the doubling issue in Analysis for Olap.
If I personally run the report, the data is not doubled (I have Business Objects administrator rights).
- If I create a new report against the same query, the data is not doubled.
- It has happened with multiple queries and they all have time series in them. One time the 4 CYTD fields were displayed in the report. We added a new time series field QTD, PY and the data doubling went away.
- During a training class, 5 users had the data doubling, 2 did not. All 7 users had the same security and were running the same report.
- If the Analysis for Olap report has multiple tabs, we've seen that over time each of the tabs will stop having the data doubling until the data doubling has stopped. Once in a 3 tab report, at first all tabs showed the data doubling. Then only the first two tabs, then only the first tab and finally it went away. There did not seem to be anything happening in the system to correspond to the error fixing itself (no data loads for example).
- It has not happened with Webi reports
- If I run RSRT, Generate report, the data doubling goes away. Is this something I could/should schedule to run regularly?
- The queries had not been changed prior to this happening.
Please let me know if you have any ideas on what might be causing the problem.
Or if you have any ideas for me to look at when the problem happens again.
It seems to be some sort of buffering issue since it tends to correct itself over time. But why some users are impacted and not others is very odd behavior. And security must be involved since as none of the administrators have ever had the problem either.
I'm on BW 7.0 EP 1 SP 10 and BI 4.0 SP7 Patch 5.
Thank you for your help,
Susan