BEx Web report returns 500 Internal Server Error

Hi all,

a user says that he can't run a BEx Web report (query BEx embedded in a WAD web template) because it returns the generic error "500 Internal Server Error". In the screenshot below some more informations about this issue:

Some other informations:

- says he can run others BEx Web report (which use the same WAD template on different queries)

- says he can run the query via RSRT (so I guess there are no authorization problems)

- says he can run this specific report with another user on his PC

- says he can't run this specific report with his user on another PC

- I copied his user and I can run this specific report.

- browser used: internet explorer 8

Any suggestions?

Thanks,

Michele